Shipping Policy
Processing Time: Orders are processed within 1–2 business days.
Shipping Methods: We ship via [Carrier Name(s)] with insulated packaging to maintain freshness.
Delivery Area: We currently ship within the continental U.S. (No PO Boxes).
Warm Weather Shipping: During warmer months, we use ice packs and expedited shipping to ensure product quality.
Tracking: You’ll receive a tracking number once your order ships.
Returns & Refunds
Perishable Products: Due to the nature of cheese, we cannot accept returns unless the product arrives damaged or spoiled.
Damaged or Incorrect Orders: Contact us within 48 hours of delivery with photos, and we’ll issue a replacement or refund.
Refund Process: Approved refunds will be credited to your original payment method within 5–7 business days.
Non-Refundable Items: Gift cards and promotional items are non-refundable.